Position: Maintenance Release Engineer
Key Skills: C#, Java Script, XML, SQL Server, Oracle, Crystal Reports
Experience: Minimum 2 years
Department: Customer Care
Location: Birmingham – Aston Science Park

Position Summary
An Aprimo Maintenance Release Engineer works as part of a dynamic team.  While the role is truly one of an individual contributor, a high degree of interaction and teamwork is required to be effective in the role. 

The Maintenance Release Engineer is responsible for maintaining, improving and resolving code level Aprimo Marketing software issues to be released in product maintenance releases of the application.

Responsibilities
1. Debugging and resolving technical software issues as they relate to software coding, database, and logical Aprimo Marketing application use.
2. Effectively interact with Customer Support Analysts, and Aprimo Product Development to troubleshoot and independently repair coding defects as found within current Aprimo Marketing software releases.
3. Develop and maintain a deep technical understanding of Aprimo Marketing software applications in order to effectively support Aprimo customers
4. Work with Aprimo Product Management to design, code enhancements and develop maintenance releases to current Aprimo Marketing applications.
5. Act as a customer advocate to Aprimo Product Management and Aprimo Product Development

Scope
Under occasional supervision, assume responsibility for troubleshooting and fixing defects within current Aprimo software products.  Exercise sound judgment within defined policies and procedures to determine appropriate action to resolve code related issues to be released in cumulative maintenance releases of the software.

Requirements
• BS in Computer Science or related discipline
• Experience in .NET/C# or other high level programming language
• Proven experience with SQL and/or Oracle, and relational database concepts
• Proven experience debugging and troubleshooting software-related issues
• Experience with HTML/XML
• Experience with Java script is a plus
• A strong desire to see customers using Aprimo Marketing succeed in solving their business problems
• A positive attitude and desire to make an impact on an organization
• Ability to work effectively both independently and in a small team environment
• Strong time management skills and multitasking abilities

About Aprimo
Aprimo, Incorporated is the developer of the most insightful, intuitive platform for managing today’s complex and interconnected world of marketing. Our applications are used by leading companies to streamline the way they operate, get better insight into where they’re investing their marketing resources and bring unprecedented control across their extended marketing team—inside and outside their companies.
Aprimo is leading the way in defining this new class of software and services, bringing marketing efficiency and effectiveness to the next level. Since its inception in 1998, Aprimo has been focused on bringing the broadest and deepest set of integrated marketing applications to market. Industry analysts have voiced their support for the Aprimo vision and echoed the need for a comprehensive marketing solution. And again in February 2005, Aprimo was selected as the only vendor to reach the leader quadrant in Gartner’s MRM Magic Quadrant.
Perhaps the best testimony to our success, though, is viewed through the eyes of our customers. We’ve been helping leading companies, like Bank of America, Alticor, Cummins, Ernst & Young, Merrill Lynch, Sony, Pfizer and others take their marketing efforts to the next level. Our commitment is to deliver innovation and expertise to marketers who are making a difference in their companies today.

Please forward your CV to Recruitment Manager, Aprimo, Aston Science Park, Faraday Wharf, Holt Street, Birmingham B7 4BB

http://www.aprimo.com/